Review Intelligence

Guest reviews, turned into client-ready briefs.

ReviewBriefs reads the signals buried in your guests' own words โ€” what they praise, what frustrates them, and the language that books rooms โ€” and delivers a polished monthly report your team can act on.

View sample report

Selected properties only during private beta. No card required.

Designed for
Independent Boutique Hotels ยท Hospitality Agencies ยท Hotel Management Groups ยท Revenue Consultants
What you get

Everything your clients need to know,
in one document.

Each ReviewBriefs report distills hundreds of guest reviews into eight focused sections โ€” no fluff, no dashboards to learn, no data science degree required.

Executive Summary

A clear one-page overview of reputation health, top trends, and the one thing to fix first โ€” ready to drop into a client deck.

Top Praise Themes

The specific experiences guests rave about, ranked by frequency โ€” so you know exactly what to double down on and amplify.

Reputation Risks

Patterns that are quietly damaging bookings โ€” the recurring complaints that guests share online but rarely tell the front desk.

Guest Language Worth Reusing

The exact phrases real guests use to describe the property โ€” the most authentic copy you'll ever have for ads, listings, and social.

Marketing Opportunities

Concrete channel-by-channel suggestions โ€” what to promote, where to say it, and which guest segments are the most vocal advocates.

Priority Action List

A ranked table of actions by expected impact โ€” with suggested owners and timelines so the report can move straight to a team meeting.

The process

Three steps from reviews
to ready-to-present report.

Share your reviews

Paste in up to 100 recent reviews from Google, Booking.com, TripAdvisor, or Expedia โ€” or share the review page URLs and we'll handle the rest.

We read the patterns

Our review analysts read, categorize, and surface the themes that matter โ€” praise patterns, friction points, and language signals worth capturing.

Receive your brief

Within 3 business days, you receive a polished PDF-ready report your team can act on immediately โ€” and a private web version to share with clients.

Sample output

Casa Mariposa Boutique Hotel

Antigua Guatemala  ยท  68 reviews analyzed  ยท  May 2025
Executive summary

Casa Mariposa holds a strong 4.7-star aggregate reputation built on an exceptional sense of place. Three themes account for 80% of positive mentions: the courtyard atmosphere, personalized staff interactions, and the breakfast experience.

Courtyard ambiance Staff warmth Breakfast quality Wi-Fi signal
Read the full sample report โ†’

"Before ReviewBriefs, I was spending three hours per client reading reviews and writing up my own summary notes. Now I have a document I can actually put in front of a GM."

โ€” Hospitality Consultant, Mexico City  ยท  Beta participant
Built for agency workflows

Choose what clients see.

ReviewBriefs separates client-ready insights from internal agency recommendations โ€” so your team can keep strategy notes, upsell opportunities, and candid assessments private until you're ready to discuss them.

Client-ready briefs

Present only the sections your client needs โ€” guest experience insights, reputation risks, review responses, and action items. Nothing more.

Internal strategy view

Keep marketing recommendations, upsell opportunities, OTA gaps, and client conversation notes in a separate internal view โ€” visible only to your team.

White-label reports

Add your agency logo, your client's logo, and brand colors. Reports come out looking like your agency's deliverable โ€” not a third-party tool.

Flexible section order

Show operations, marketing, and reputation findings in the order that fits each client โ€” frontload what matters most for each relationship.

Client view

Visible to client

  • โœ“ Executive Summary
  • โœ“ What Changed This Month
  • โœ“ Reputation Risks
  • โœ“ Hotel Operations Checklist
  • โœ“ Review Response Drafts
Internal agency view

Agency only โ€” not shared with client

  • + Marketing Opportunities
  • + Guest-Informed Messaging Angles
  • + Upsell Opportunities
  • + Client Conversation Notes
  • + Marketing / Agency Checklist
Pricing

Simple beta pricing. Cancel anytime.

Start with a free baseline brief. Paid plans track what changes month to month. Every plan is one ReviewBrief per property per month.

Free Baseline Brief
$0
One property. One review period.
  • Baseline sentiment snapshot
  • Guest praise themes
  • Reputation risks
  • Initial action checklist
Single Property
$49/mo
1 property, monthly brief

Beta price โ€” normally $79/mo

  • Monthly ReviewBrief
  • Month-over-month trends
  • Private shareable link
  • PDF-ready for clients
Agency+
Custom
10+ properties or white-label

Discuss what makes sense for your agency.

  • 10+ monthly ReviewBriefs
  • White-label reports
  • Multi-property summary
  • Light customization
See full pricing

Beta pricing may change as the product grows. See full pricing details โ†’

Ready to start?

Start with a free baseline.

Request a free baseline brief for your property โ€” no card required. Paid plans track what changes month to month, starting at $49/month during beta.

View sample report